Course Overview

Our core team of expert professionals has carefully designed the full system course, offering concrete approaches and tools to address the difficulties faced in practice. The entire curriculum encompasses five major course modules, delivered through a collaborative teaching approach by expert mentors across different domains. It provides an in-depth explanation of the five steps to shaping experiences, guiding everyone to complete the reshaping of experiences through the combination of innovative theory and workshops, thereby assisting enterprises in achieving continuous growth

Course Frame

Throughout the year-long course, there are 5 key course modules established to create an effective curriculum, enabling comprehensive learning of customer experience strategies and their implementation. Each module is composed of seasoned industry experts, strategic specialists, and leading corporate executives, all committed to facilitating continuous growth for enterprises.

Mentor Team

An expert mentor team that is constantly refreshed, arranges teaching according to the specialized fields and strengths of the mentors, ensuring that the most professional and advanced methodologies and hands-on tools are provided to the participants.

Learning Outcomes